Publications


Google Scholar · DBLP Computer Science Bibliography
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Books
  1. Hansen, P., Shah, C., & Klas, C.-P. (Eds.) (2015). Collaborative information seeking: Best practices, new domains, new thoughts. The Computer-Supported Cooperative Work (CSCW) series, Berlin, Germany: Springer. ISBN 978-3-319-18988-8. (226 pages)
  2. Shah, C. (2012). Collaborative information seeking: The art and science of making the whole greater than the sum of all. The Information Retrieval Series, (Vol. 34). Berlin, Germany: Springer. ISBN 978-3-642-28812-8. (185 pages)

Book Chapters (refereed)
  1. Shah, C. (2015). Collaborative information seeking: From 'what?' and 'why?' to 'how?' and 'so what?' In P. Hansen, C. Shah, & C.-P. Klas (Eds.), Collaborative information seeking: Best practices, new domains, new thoughts (pp. 3-16). CSCW series. Springer: Berlin, Germany.
  2. Shah, C. (2014). Politics 2.0 with Facebook. In A. Solo (Ed.), Handbook of research on political activism in the information age (pp. 179-189). Hershey, PA: IGI Global.
  3. Shah, C. (2012). Coagmento - A case study in sesigning user-centric collaborative information seeking system. In E. Curras & N. L. Romero (Eds.), System science and collaborative information systems: Theories, practices and new research (pp. 242-257). IGI Global; Hershey, PA.
  4. Shah, C. (2010). Collaborative information seeking: A literature review. In A. Woodsworth & W. D. Penniman (Eds.), Advances in Librarianship (Vol. 32), (pp. 3-33), Emerald Group Publishing Limited.
  5. Shah, C. (2010). Designs for systems to support collaborative information behavior. In J. Foster (Ed.), Collaborative Information Behavior (pp. 141-159). Hershey, PA: IGI Global

Journal Articles (refereed)
  1. Radford, M., Connaway, L., Mikitish, S., Alpert, M., Shah, C., & Cooke, N. (2017). Shared Values, New Vision: Collaboration and Communities of Practice in Virtual Reference and SQA. Journal of the Association for Information Science and Technology (JASIST), 68(2), pp. 438-449.
  2. Shah, C., Hendahewa, C., & Gonzalez-Ibanez, R. (2017). Two's Not Always Company: Collaborative Information Seeking Across Task Types. Aslib Journal of Information Management, 69(1), pp. 22-35.
  3. Shah, C., Hendahewa, H., & Gonzalez-Ibanez, R. (2016). Rain or shine? Forecasting search process performance in exploratory search tasks. Journal of the Association for Information Science & Technology (JASIST), 67(7), pp 1607-1623.
  4. Choi, E., & Shah, C. (2016). User motivations for asking questions in online Q&A services. Journal of the Association for Information Science and Technology (JASIST), 67(5), 1182-1197.
  5. Shah, C., & Leeder, C. (2016). Exploring Collaborative Work Among Graduate Students Through the C5 Model of Collaboration: A Diary Study. Journal of Information Science (JIS), 42(5), pp. 609-629.
  6. Leeder, C., & Shah, C. (2016). Measuring the Effect of Virtual Librarian Intervention on Student Online Search. The Journal of Academic Librarianship, 42(1), 2-7.
  7. Shah, C. (2016). The Blind Leading the Blind - Impromptu Leaderships Influenced by Awareness in Collaborative Search. Aslib Journal of Information Management. 68(2), p. 212-226.
  8. Choi, E., & Shah, C. (In Press). Asking for More than an Answer: What do Askers Expect in Online Q&A Services? To be published in Journal of Information Science (JIS). 13 pp.
  9. Leeder, C., & Shah, C. (2016). Practicing Critical Evaluation of Online Sources Improves Student Search Behavior. The Journal of Academic Librarianship, 42(4). pp. 459-468.
  10. Leeder, C., & Shah, C. (2016). Strategies, obstacles, and attitudes: student collaboration in information seeking and synthesis projects. Information Research, 21(3), paper 723. 19 pp.
  11. Soulier, L., Tamine, L., & Shah, C. (In Press). MineRank: Leveraging users? latent roles for unsupervised collaborative information retrieval. To be published in the Journal of Information Processing & Management (IP&M).
  12. Leeder, C., & Shah, C. (In Press). Library research as collaborative information seeking. To be published in the Journal of Library and Information Science Research (LISR).
  13. Leeder, C., & Shah, C. (2016). Collaborative information seeking in student group projects. Aslib Journal of Information Management, 68(5), 526-544.
  14. Gonzalez-Ibanez, R., Shah, C., & White, R. (2015). Capturing collabportunities: A method to evaluate collaboration opportunities in information search using pseudo-collaboration. Journal of the Association for Information Science & Technology (JASIST), 66(9), 1897-1912.
  15. Cole, M., Hendahewa, C., Belkin, N., & Shah, C. (2015). User activity patterns during information search. ACM Transactions on Information Systems (TOIS), 33(1), 1-39.
  16. Shah, C., Radford, M., & Connaway, L. (2015). Collaboration and Synergy in Hybrid Q&A: Participatory Design Method and Results. Journal of Library & Information Science Research (LISR), 37, 92-99.
  17. Hendahewa, C., & Shah, C. (2015). Implicit search feature based approach to assist users in exploratory search tasks. Information Processing & Management (IP&M), 51(5), pp. 643-661.
  18. Shah, C., Hendahewa, C., & Gonzalez-Ibanez, R. (2015). Two's company, but three's no crowd. Aslib Journal of Information Management, 67(6), 636-662. doi:10.1108/AJIM-05-2015-0082.
  19. Shah, C., Gonzalez-Ibanez, R., & Read, P. (2015). Investigating impacts of spatial configurations on collaborative writing. First Monday, Volume 20, Number 12 - 7 December 2015.
  20. Shah, C., Kitzie, V., & Choi, E. (2014). Modalities, motivations, and materials - Investigating traditional and social online Q&A services. Journal of Information Science (JIS), 40(5), 669-687.
  21. Shah, C. (2014). Evaluating collaborative information seeking - Synthesis, suggestions, and structure. Journal of Information Science (JIS), 40(4), 460-475.
  22. Choi, E., Kitzie, V., & Shah, C. (2014). Investigating motivations and expectations of asking a question in social Q&A. First Monday.
  23. Shah, C. (2014). Collaborative information seeking. Journal of the Association for Information Science and Technology (JASIST), 65(2), 215-236.
  24. Shah, C., Capra, R., & Hansen, P. (2014). Collaborative information seeking (Editorial). IEEE Computer Magazine, March 2014, 22-25.
  25. Radford, M.L., Connaway, L.S., Mikitish, S., Alpert, M., Shah, C. & Cooke, N. (2013). Conceptualizing collaboration and community in virtual reference and social question and answer services. Information Research, 18(3) paper S06.
  26. Shah, C. (2013). Effects of awareness on coordination in collaborative information seeking. Journal of the Association for Information Science and Technology (JASIST), 64(6), 1122-1143.
  27. Gonzalez-Ibanez, R., Haseki, M., and Shah, C. (2013). Let's search together, but not too close! An analysis of communication and performance in collaborative information seeking. Information Processing & Management, 49(5), 1165-1179.
  28. Read, P., Shah, C., S-O'Brien, L., & Woolcott, J. (2012). "Story of one's life and a tree of friends" - Understanding millennials' information behavior in social networks. Journal of Information Science (JIS), 38(5), 489-497. . [Also a featured article in November 2012 issue of The Informed Librarian Online.]
  29. File, C., and Shah, C. (2012). InfoExtractor - A tool for social media data mining. Journal of Information Technology & Politics, 9(3), 269-278.
  30. Shah, C., & Kitzie, V. (2012). Social Q&A and virtual reference - Comparing apples and oranges with the help of experts and users. Journal of the Association for Information Science & Technology (JASIST), 63(10), 2020-2036.
  31. Shah, C., Gonzalez-Ibanez, R. (2012). Spatial context in collaborative information seeking. Journal of Information Science (JIS). 38(4), 333-349.
  32. Shah, C., Hansen, P. & Capra, R. (2012). Report on the second workshop on collaborative information seeking: New Orleans, 12 October, 2011. Information Research, 17(2) paper 520.
  33. Baym, G, and Shah, C. (2011). Circulating struggle - The on-line flow of environmental advocacy clips from The Daily Show and The Colbert Report. Information, Communication & Society, 14,(7), 1017-1038.
  34. Shah, C. (2011). Measuring effectiveness and user satisfaction in Yahoo! Answers. First Monday; 16(2). 2011, February 7.
  35. Shah, C., & Marchionini, G. (2010). Awareness in collaborative information seeking. Journal of the Association for Information Science and Technology (JASIST), 61(10), 1970-1986.
  36. Shah, C., Pickens, J., & Golovchinsky, G. (2010). Role-based results redistribution for collaborative information retrieval. Journal of Information Processing and Management (IP&M), 46(6), 773-781.
  37. Sayre, B., Bode, L., Shah, D. Wilcox, D. and Shah, C. (2010). Agenda setting in a digital age: Tracking attention to California Proposition 8 in social media, online news and conventional news. Policy & Internet, 2: (2), Article 2.
  38. Shah, C. (2010). Supporting research data collection from YouTube with TubeKit. Journal of Information Technology & Politics (JITP), 7(2-3), 226-240.
  39. Kelly, D., Fu, X., and Shah, C. (2010). Effects of position and number of relevant documents retrieved on users' evaluations of system performance. ACM Transactions on Information Systems (TOIS), 28(2), 9:1-29.
  40. Thorson, K., Borah, P., Ekdale, Brian, N., Kang, & Shah, C. (2010). YouTube and Proposition 8: A case study in video activism. Journal of Information, Communication, and Society (iCS), 13(3), 325-349.
  41. Shah, C., Oh, S., & Oh, J. S. (2009). Research agenda for social q&a. Library & Information Science Research (LISR), 31(4), 205-209.
  42. Shah, C. (2009). ContextMiner: Supporting the mining of contextual information for ephemeral digital video preservation. International Journal of Digital Curation (IJDC), 4(2).
  43. Shah, C. (2009). Mining contextual information for ephemeral digital video preservation. International Journal of Digital Curation (IJDC), 4(1).
  44. Shah, C. & Eguchi, K. (2008). Improving document representation for story link detection by modeling term topicality. IPSJ Transactions on Databases, 1(3), 11-19.
  45. Shah, C., Oh, J. S., & Oh, S. (2008). Exploring characteristics and effects of user participation in online social Q&A sites. First Monday, 13(9).

Journal/Magazine Articles (invited)
  1. Shah, C. (2014). A tale of finding my intellectual home with ASIS&T. ASIS&T Bulletin, February/March 2014, pp.16-18.
  2. Shah, C. (2009). What do you look like on YouTube? Politics Magazine. July, 2009.
  3. Shah, C. (2009). ContextMiner: Explore globally, aggregate locally. IEEE Computer. March 2009.
  4. Shah, C. (2009). TubeKit - A auery-based YouTube crawling toolkit. Bulletin of IEEE Technical Committee on Digital Libraries, 5(1), Spring, 2009.
  5. Shah, C., & Marchionini, G. (2008). Capturing relevant information for digital curation. Bulletin of IEEE Technical Committee on Digital Libraries, 4(1), Spring, 2008.
  6. Shah, C., & Marchionini, G. (2008). ContextMiner: A tool for digital library curators. Bulletin of IEEE Technical Committee on Digital Libraries, 4(1), Spring, 2008.
  7. Shah, C. (2008). Understanding system implementation and user behavior in a collaborative information seeking environment. Bulletin of IEEE Technical Committee on Digital Libraries, 4(2), Fall, 2008.

Conference Papers (refereed)
  1. Mitsui, M., & Shah, C. (2017). Query Generation as Result Aggregation for Knowledge Representation. In Proceedings of the 50th Hawaii International Conference on System Sciences (HICSS). January 4-7, 2017. Waikoloa, HI.
  2. Le, L., Shah, C., & Choi, E. (2017). Bad Users or Bad Content? Breaking the Vicious Cycle by Finding Struggling Students in Community Question-Answering. In Proceedings of ACM CHIIR 2017 Conference. March 7-11, 2017. Oslo, Norway.
  3. Zhang, C. Yu, L., Wang, Y, Shah, C., & Zhang, X. (2017). Collaborative User Network Embedding for Social Recommender Systems. Proceedings of SIAM International Conference on Data Mining (SDM). April 27-29, 2017. Houston, Texas.
  4. Rath, M., Le, L., & Shah, C. (2017). Discerning the Quality of Questions in Educational Q&A using Textual Features. Short Paper in Proceedings of ACM CHIIR 2017 Conference. March 7-11, 2017. Oslo, Norway.
  5. Wang, Y., Sarkar, S., & Shah, C. (2017). Investigating Information Seekers' Selection of Interpersonal and Impersonal Sources. Short Paper in Proceedings of ACM CHIIR 2017 Conference. March 7-11, 2017. Oslo, Norway.
  6. Le, L., & Shah, C. (2016). Retrieving rising stars in focused community question-answering. Proceedings of Asian Conference on Intelligent Information and Database Systems (ACIIDS), published by Springer Lecture Notes in Computer Science (LNCS)/Lecture Notes in Artificial Intelligence (LNAI), pp. 25-36. Da Nang, Vietnam. March 14-16, 2016.
  7. Le, L., Shah, C., & Choi, E. (2016). Evaluating the Quality of Educational Answers in Community Question-Answering. In Proceedings of ACM/IEEE Joint Conference on Digital Libraries (JCDL). Newark, NJ. June 19-23, 2016. [Best Student Paper Award]
  8. Mitsui, M., Shah, C., & Belkin, N. (2016). Extracting Information Seeking Intentions for Web Search Sessions. In Proceedings of ACM SIGIR 2016 Conference. 4 pp. July 17-23, 2016. Pisa, Italy.
  9. Rha, E., Belkin, N., Mitsui, M., & Shah, C. (2016). Exploring the Relationships Between Search Intentions and Query Reformulations. In the proceedings of the Association for Information Science and Technology (ASIST) Annual Meeting. October 14-18, 2016. Copenhagen, Denmark.
  10. Gonzalez-Ibanez, R., & Shah, C. (2016). Using Affective Signals as Implicit Indicators of Information Relevance and Information Processing Strategies. In the proceedings of the Association for Information Science and Technology (ASIST) Annual Meeting. October 14-18, 2016. Copenhagen, Denmark.
  11. Mitsui, M., & Shah, C. (2016). Multi-Word Generative Query Recommendation Using Topic Modeling. In Proceedings of RecSys 2016 Conference. Boston, MA. [Acceptance rate: 20%]
  12. Choi, D., Shah, C., & Singh, V. (2016). Probing the Interconnections Between Geo-Exploration and Information Exploration Behavior. In Proceedings of UbiComp 2016 Conference. Heidelberg, Germany. September 12-16, 2016.
  13. Shah, C. & Sonne, J. (2015, March 24-28). Seeking information in online environments - Where, who, and why? Proceedings of iConference 2015, Newport Beach, CA, 10 pp.
  14. Gonzalez-Ibanez, R. & Shah, C. (2015, March 24-28). Affective signals as implicit indicators of information relevancy and information processing strategies. Proceedings of iConference 2015, Newport Beach, CA, 17 pp.
  15. Choi, D., Matni, Z., & Shah, C. (2015). Switching sources: a study of people's exploratory search behavior on social media and the Web. In the proceedings of the Association for Information Science and Technology (ASIST) Annual Meeting. St. Louis, MO. November 6-10, 2015.
  16. Shah, C. (2015). Building a parsimonious model for identifying best answers using interaction history in community Q&A. In the proceedings of the Association for Information Science and Technology (ASIST) Annual Meeting. St. Louis, MO. November 6-10, 2015.
  17. Matni, Z., & Shah, C. (2014). For the love of information: Motivations and affective dynamics of surfing the web for pleasure. In Proceedings of Association for Information Science & Technology (ASIST) Annual Meeting. Seattle, WA.
  18. Choi, D., & Shah, C. (2014). Perceived Value of Information sharing in online environments: User engagement and social reputation. In Proceedings of Association for Information Science & Technology (ASIST) Annual Meeting, Seattle, WA.
  19. Gonzalez-Ibanez, R. and Shah, C. (2014). Performance effects of positive and negative affective states in a collaborative information seeking task. Proceedings of International Conference on Collaboration and Technology (CRIWG 2014). Published by Springer in Lecture Notes for Computer Science (LNCS) Series, Santiago, Chile. Available from Springer
  20. Soulier, L., Shah, C., & Tamine, L. (2014, July 6-10). User-driven system-mediated collaborative information retrieval. Proceedings of ACM SIGIR 2014 Conference, Gold Coast, Australia.
  21. Cole, M., Hendahewa, C., Belkin, N., & Shah, C. (2014, July 6-10). Discrimination between tasks with user activity patterns during information search. Proceedings of ACM SIGIR 2014 Conference. Gold Coast, Australia.
  22. Shah, C., Kitzie, V., & Choi, E. (2014, January 6-9). Questioning the question - Addressing the answerability of questions in community question-answering. Proceedings of Hawaii International Conference on System Sciences (HICSS), Waikoloa, HI.
  23. Hendahewa, C. & Shah, C. (2013, December 4-7). Segmental analysis and evaluation of exploratory search process. Proceedings of IEEE's 12th International Conference on Machine Learning and Applications (ICMLA), Miami, FL.
  24. Kitzie, V., Choi, E., & Shah, C. (2013, November 1-6). Analyzing question quality through intersubjectivity: World views and objective assessments of questions on social question-answering. In Proceedings of Association for Information Science & Technology (ASIST) Annual Meeting. Montreal, QC, Canada.
  25. Choi, E., Kitzie, V., & Shah, C. (2013, February 12-15). A machine learning-based approach to predicting success of questions on social question-answering . Proceedings of iConference 2013, Fort Worth, TX.
  26. Choi, E., Scott, C., & Shah, C. (2013, February 12-15). Effects of user identity information on key answer outcomes in social q&a . Proceedings of iConference 2013. Fort Worth, TX.
  27. Shah, C., Liu, J., Gonzalez-Ibanez, R., Belkin, N. (2012). Exploration of Dynamic Query Suggestions and Dynamic Search Results For Their Effects on Search Behaviors. Proceedings of Association for Information Science & Technology (ASIST) Annual Meeting. Baltimore, MD: October 26-30, 2012.
  28. Haseki, M., Gonzalez-Ibanez, R., Shah, C. (2012). Communication and Performance Across Different Communication Contexts in a Collaborative Information Seeking Task: A Mixed Method Approach. In Proceedings of International Communication Association (ICA) Conference. May 24-28, 2012. Pheonix, AZ.
  29. Shah, C., & Kitzie, V. (2012, January 17-20). Modalities, Motivations, and Materials: Investigating Traditional and Social Online Q&A Services. Proceedings of Association for Library & Information Science Education (ALISE) Annual Meeting, Dallas, TX.
  30. Shah, C., Radford, M., Connaway, L., Choi, E., & Kitzie, V. (2012, October 26-30). "How much change do you get from 40$?" Analyzing and addressing failed questions on social q&a. Proceedings of American Society of Information Science & Technology (ASIST) Annual Meeting, Baltimore, MD, 10 pp.
  31. Radford, M., Connaway, L., & Shah, C. (2012, October 26-30). Convergence and synergy: Social q&a meets virtual reference services. Proceedings of American Society of Information Science & Technology (ASIST) Annual Meeting, Baltimore, MD, 10 pp.
  32. Gonzalez-Ibanez, R., Haseki, M., & Shah, C. (2012, October 26-30). Time and space in collaborative information seeking: The clash of effectiveness and uniqueness. Proceedings of American Society of Information Science & Technology (ASIST) Annual Meeting, Baltimore, MD.
  33. Gonzalez-Ibanez, R., Shah, C., & Cardova, N. R. (2011). Smile! Studying expressivity of happiness as a synergic factor in collaborative information seeking. Proceedings of Association for Information Science & Technology (ASIST) Annual Meeting , New Orleans, LA, 10 pp.
  34. S-O'Brien, L., Read, P., Woolcott, J., & Shah, C. (2011). Understanding privacy behaviors of millennials within social networking sites. Proceedings of Association for Information Science & Technology (ASIST) Annual Meeting, , New Orleans, LA, 10 pp.
  35. Shah, C., and Gonzalez-Ibanez, R. (2011, July 24-28). Evaluating the synergic effect of collaboration in information seeking. Proceedings of ACM SIGIR, pp. 913-922. Beijing, China.
  36. Baym, G., and Shah, C. (2011, May 26-30). The online flow of environmental advocacy clips from The Daily Show and The Colbert Report. In Proceedings of International Communication Association (ICA) Conference, Boston, MA. (Top Faculty Award)
  37. Shah, C., & Yazdani nia, T. (2011, May 16-17). Politics 2.0 with Facebook - Collecting and analyzing public comments on Facebook for studying political discourses .Proceedings of the Journal of Information Technology and Politics (JITP) Conference, Seattle, WA, 21 pp.
  38. Shah, C., & File, C. (2011). InfoExtractor - A tool for social media data mining. Proceedings of the Journal of Information Technology and Politics (JITP) Conference, Seattle, WA, 24 pp.
  39. Shah, C., & Gonzalez-Ibanez, Roberto (2010, October 22-27). Exploring information seeking processes in collaborative search tasks. Proceedings of Association for Information Science and Technology (ASIST).Pittsburgh, PA, 7 pp.
  40. Shah, C., & Pomerantz, J. (2010, July 19-23). Evaluating and predicting answer quality in community QA. Proceedings of ACM SIGIR 2010 Conference. Geneva, Switzerland, 411-418
  41. Sayre, B., Bode, L., Wilcox, D., Shah, D. V., & Shah, C. (2009, October 8-10). Message flows in a digital age: Tracking attention to Prop. 8 in social media and conventional news. Proceedings of Association of Internet Researchers (AOIR) Conference. Milwaukee, WI, 37 pp.
  42. Edgerly, S., Vraga, E., Fung, T., Moon, T. J., Yoo, W. H., Veenstra, A., & Shah, C. (2009, October 8-10). YouTube as a public sphere: The Proposition 8 debate. Proceedings of Association of Internet Researchers (AOIR) Conference. Milwaukee, WI, 33 pp.
  43. Lee, C. A., Marciano, R., Hou, C., Shah, C. (2009, October 5-6). Mainstreaming preservation through slicing and dicing of digital repositories: Investigating alternative service and resource options for ContextMiner using data grid technology. Proceedings of iPRES 2009. San Francisco, CA, 113-120.
  44. Marchionini, G., Shah, C., Lee, C. A., Capra, R. (2009, June 15-19). Query parameters for harvesting digital video and associated contextual information. Proceedings of IEEE ACM Joint Conference on Digital Libraries (JCDL) 2009. Austin, TX, 77-86.
  45. Shah, C. (2009, April 16-17). Supporting research data collection from YouTube with TubeKit. Proceedings of YouTube and 2008 Election Cycle in the United States. Amherst, MA, 226-240 (3rd prize)
  46. Shah, C., Marchionini, G., & Kelly, D. (2009, April 4-9). Learning design principles for a collaborative information seeking system. Proceedings of ACM SIGCHI Conference 2009. Boston, MA, 3419-3424.
  47. Shah, C., & Marchionini, G. (2008, October 24-29). Hunting for hip, hipsters, and happenings on YouTube. Proceedings of ASIST 2008 Annual Meeting. Columbus, OH, 16 pp.
  48. Oh, S., Oh, J. S., and Shah, C. (2008, October 24-29). The use of information sources by the internet users in answering questions. Proceedings of ASIST 2008 Annual Meeting. Columbus, OH, 13 pp.
  49. Pickens, J., Golovchinsky, G., Shah, C., Qvarfordt, Pernilla, & Back, Maribeth (2008, , July 20-24). Algorithmic mediation for collaborative exploratory search. Proceedings of ACM SIGIR 2008 Conference. Singapore, 315-322. [Best Paper Award]
  50. Capra, R., Lee, C. A., Marchionini, G., Russell, T., Shah, C., and Stutzman, Fred (2008, June 16-20). Selection and context scoping for digital video collections: An investigation of YouTube and blogs. Proceedings of IEEE ACM Joint Conference on Digital Libraries (JCDL) 2008, Pittsburgh, PA, 211-220.
  51. Kelly, D., Shah, C., Sugimoto, C. R., Bailey, E. W., Clemens, R. A., Irvine, A. K., Johnson, N. A., Ke, W., Oh, S., Poljakova, A., Rodriguez, M. A., van Noord, M. G., and Zhang, Y. (2008, October 14-17). The effects of performance feedback on users' evaluations of an interactive IR system. Proceedings of the 2nd Symposium on Information Interaction in Context (IIiX). London, UK.
  52. Shah, C. & Eguchi, Koji (2007, April 2-5). Use of topicality and information measures to improve document representation for story link detection. Proceedings of European Conference on Information Retrieval (ECIR) 2007. Rome, Italy, 393-404.
  53. Shah, C. & Croft, W. B. (2004, July 25-29). Evaluating high accuracy retrieval techniques. Proceedings of ACM SIGIR 2004. Sheffield, UK, 2-9.
  54. Shah, C. & Bhattacharyya, P. (2003, December). Improving document vectors representation using semantic links and attributes. Proceedings of International Conference on Natural Language Processing (ICON) 2003, Mysore, India, 10 pp.
  55. Shah, C., Chaudhary, B., & Bhattacharyya, P. (2002, December). Constructing better document vectors using universal networking language (UNL). Proceedings of International Conference on Knowledge Based Computer Systems (KBCS) 2002, Mumbai, India, 10 pp.
  56. Shah, C. & Bhattacharyya, P. (2002, November). A study for evaluating the importance of various parts of speech (POS) for information retrieval (IR). Proceedings of International Conference on Universal Knowledge and Language (ICUKL) 2002, Goa, India, 10 pp.

Conference Posters (refereed)
  1. Choi, D., Matni, Z., & Shah, C. (2016). What Social Media Data Should I Use in My Research?: A Comparative Analysis of Twitter, YouTube, Reddit, and the New York Times Comments. Poster in the proceedings of the Association for Information Science and Technology (ASIST) Annual Meeting. October 14-18, 2016. Copenhagen, Denmark.
  2. Rath, M. & Shah, C. (2016). Deconstructing the Failure: Analyzing the Unanswered Questions within Educational Q&A. Poster in the proceedings of the Association for Information Science and Technology (ASIST) Annual Meeting. October 14-18, 2016. Copenhagen, Denmark.
  3. Wang, Y. & Shah, C. (2016). Exploring Support for the Unconquerable Barriers in Information Seeking. Poster in the proceedings of the Association for Information Science and Technology (ASIST) Annual Meeting. October 14-18, 2016. Copenhagen, Denmark.
  4. Choi, D., Shah, C., & Singh, V. (2016). Which Team Benefits from Collaboration?: Investigating Collaborative Information Seeking Using Personal and Social Contextual Signals. Poster in the proceedings of the Association for Information Science and Technology (ASIST) Annual Meeting. October 14-18, 2016. Copenhagen, Denmark.
  5. Kitzie, V., Choi, E., & Shah, C. (2013). From bad to good: An investigation of question quality and transformation. Poster in Proceedings of Association of Information Science & Technology (ASIST) Annual Meeting, Montreal, QC, Canada. [SIG USE Best Poster Award]
  6. Choi, E., Kitzie, V., & Shah, C. (2013). "10 points for the best answer" Baiting for explicating knowledge contributions within online q&a. Poster in Proceedings of Association of Information Science & Technology (ASIST) Annual Meeting, Montreal, QC, Canada.
  7. Choi, E., Kitzie, V., & Shah, C. (2012). Developing a typology of online q&a models and recommending the right model for each question type. Poster in Proceedings of American Society of Information Science & Technology (ASIST) Annual Meeting, Baltimore, MD.
  8. Gonzalez-Ibanez, R., Shah, C., & White, R. (2012). Pseudo-collaboration as a method to perform selective algorithmic mediation in collaborative IR systems. Poster in Proceedings of American Society of Information Science & Technology (ASIST) Annual Meeting, Baltimore, MD
  9. Gonzalez-Ibanez, R., & Shah, C. (2012). Investigating positive and negative affects in collaborative information seeking: A pilot study report. Poster in Proceedings of American Society of Information Science & Technology (ASIST) Annual Meeting, Baltimore, MD.
  10. Gonzalez-Ibanez, R., Haseki, M., and Shah, C. (2012). Understanding effects of time and proximity on collaboration: Implications for technologies to support collaborative information seeking. Poster in Proceedings of ACM CHI Conference, Austin, TX.
  11. Haseki, M., Shah, C., Gonzalez-Ibanez, R. (2012). Time as a trigger of interaction and collaboration in research teams: A diary study. Poster in Proceedings of Computer-Supported Collaborative Work (CSCW) Conference, Seattle, WA.
  12. Kitzie, V., & Shah, C. (2011). Faster, better, or both? Looking at both sides of online question-answering coin. Poster in Proceedings of American Society of Information Science & Technology (ASIST) Annual Meeting, New Orleans, LA.
  13. Gonzalez-Ibanez, R. & Shah, C. (2010). Group's affective relevance: A proposal for studying affective relevance in collaborative information seeking. Poster in Proceedings of ACM GROUP 2010. Sanibel Island, FL.
  14. Oh, Jung Sun, Shah, C., and Oh, Sanghee (2009, November 6-11). User participation patterns over time in Yahoo! Answers. Poster in Proceedings of American Society of Information Science & Technology (ASIST) Annual Meeting. Vancouver, BC, Canada.
  15. Lee, C. A., Marciano, R., Hou, C., and Shah, C. (2009, June 15-19). From harvesting to cultivating: Transformation of a Web collecting system into a robust curation environment. Poster in Proceedings of IEEE ACM Joint Conference on Digital Libraries (JCDL) 2009, Austin, TX.
  16. Marchionini, G., Tibbo, H., Shah, C., & Lee, C. A. (2007, December). Telling the whole story: Selecting and collecting Web-based videos for archival collections. Poster in Proceedings of Digital Curation Conference (DCC), Washington, DC.
  17. Shah, C., Kelly, D., and Fu, X. (2007, July 23-27). Making mind and machine meet - A study of combining cognitive and algorithmic relevance feedback. Poster in Proceedings of ACM Special Interest Group on Information Retrieval (SIGIR) 2007 Conference, Amsterdam, The Netherlands.
  18. Fu, X., Kelly, D., and Shah, C. (2007). (2007, July 23-27). Using collaborative queries to improve retrieval for difficult topics. Poster in Proceedings of ACM Special Interest Group on Information Retrieval (SIGIR) 2007 Conference, Amsterdam, The Netherlands.
  19. Shah, C. and Marchionini, G. (2007, June 18-23). Capturing relevant information for digital curation. Poster in Proceedings of IEEE ACM Joint Conference on Digital Libraries (JCDL) 2007, Vancouver, BC, Canada.
  20. Shah, C., Croft, W. B., & Jensen, D. (2006, October). Representing documents with named entities for story link detection (SLD). Poster in Proceedings of International Conference on Information and Knowledge Management (CIKM) 2006, Arlington, VA.
  21. Shah, C. & Khan, A. N. (2001, May). Spoken document retrieval (SDR) for broadcast news in Indian languages. Poster in Proceedings of IEEE's International Conference on Acoustics, Speech, and Signal Processing (ICASSP) 2001, Salt Lake City, UT.

Conference Demos (refereed)
  1. Mitsui, M., & Shah, C. (2016). Coagmento 2.0: A System for Capturing Individual and Group Information Seeking Behavior. Demo in the Proceedings of ACM/IEEE Joint Conference on Digital Libraries (JCDL). June 19-23, 2016. Newark, NJ.
  2. Choi, D., Matni, Z., & Shah, C. (2015). SOCRATES 2.0: Bridging the Gap Between Researchers and Social Media Data Through Natural Language Interactions. Demo in the Proceedings of the Association for Information Science and Technology (ASIST) Annual Meeting. November 7-11, 2015. St. Louis, MO.
  3. Matni, Z., Choi, D., & Shah, C. (2014, November 1-6). A demonstration of SOCRATES: Streamlining the collection, analysis and exploration of social media data. Demo in the Proceedings of ASIST 2014, Seattle, WA.
  4. Gonzalez-Ibanez, R., & Shah, C. (2011). Coagmento - A system for supporting collaborative information seeking. Demo in Proceedings of American Society of Information Science & Technology (ASIST) Annual Meeting, New Orleans, LA.
  5. Shah, C. (2010). Coagmento- A collaborative information seeking, synthesis and sense-making framework. Integrated demo at CSCW 2010. Savannah, GA.
  6. Shah, C. (2009, June 15-19). ContextMiner - Explore globally, aggregate locally. Demo in Proceedings of IEEE ACM Joint Conference on Digital Libraries (JCDL) 2009, Austin, TX.
  7. Shah, C. (2009, April 1-3). ContextMiner - Collect different. Demo in Proceedings of DigCCurr 2009 Conference, Chapel Hill, NC.
  8. Shah, C. (2008, June). TubeKit - A query-based YouTube crawling toolkit. Demo in Proceedings of IEEE ACM Joint Conference on Digital Libraries (JCDL) 2008, Pittsburgh, PA.
  9. Shah, C. and Marchionini, G. (2007, July 23-27). DiscoverInfo: A tool for discovering information with relevance and novelty. Demo in Proceedings of ACM Special Interest Group on Information Retrieval (SIGIR) 2007 Conference, Amsterdam, The Netherlands.
  10. Shah, C. and Marchionini, G. 2007, June 18-23). ContextMiner: A tool for digital curator. Demo in Proceedings of IEEE ACM Joint Conference on Digital Libraries (JCDL) 2007, Vancouver, BC, Canada.

Workshop Papers (refereed)
  1. Hendahewa, C. & Shah, C. (2013, October 3-4). Segmental analysis of the user online search process. Position paper at Human-Computer Interaction and Information Retrieval (HCIR) workshop, Vancouver, BC, Canada.
  2. Shah, C. (2013, August). A proposal for user-focused evaluation and prediction of information seeking process. Position paper at EuroHCIR workshop at ACM Special Interest Group on Information Retrieval (SIGIR) Conference, Dublin, Ireland.
  3. Shah, C. (2013, February 24). Collaborative information seeking (CIS): Challenges and opportunities. Proceedings of the Third Workshop on Collaborative Information Seeking at CSCW 2013 Conference, San Antonio, TX.
  4. Shah, C. (2010). Information derivatives - a new way to examine information propagation. Proceedings of Workshop on Human Computer Interaction and Retrieval (HCIR) 2010. August 22, 2010. New Brunswick, NJ.
  5. Shah, C. (2010, February 7). Working in collaboration ? What, why, and how? Proceedings of Collaborative Information Retrieval workshop at CSCW 2010. Savannah, GA.
  6. Gonzalez-Ibanez, R. and Shah, C. (2010, August 22). A proposal for measuring and implementing group's affective relevance in collaborative information seeking. Poster at Workshop on Human-Computer Interaction and Information Retrieval (HCIR) 2010. New Brunswick, NJ.
  7. Shah, C. and Marchionini, G. (2009, October 23). Query reuse in exploratory search tasks. Poster at Workshop on Human-Computer Interaction and Information Retrieval (HCIR) 2009, Washington, DC.
  8. Shah, C. (2009, May 10). Lessons and challenges for collaborative information seeking (CIS) systems developers. Position Paper in Proceedings of Collaborative Information Behavior Workshop at GROUP 2009, Sanibel Island, FL.
  9. Marchionini, G., Capra, R., & Shah, C. (2008, October 23). Focus on results: Personal and group information seeking over time. Poster at Workshop on Human-Computer Interaction and Information Retrieval (HCIR) 2008, Seattle, WA.
  10. Shah, C. (2008, June 20). Toward collaborative information seeking (CIS). Position Paper in Proceedings of Collaborative Exploratory Search workshop at JCDL 2008, Pittsburgh, PA.
  11. Shah, C. & Marchionini, G. (2007, June 23). Preserving 2008 US presidential election videos. Proceedings of International Web Archiving Workshop (IWAW), Vancouver, BC, Canada.
  12. Shah, C. and Gupta, R. (2005, July). Building plans for household tasks from distributed knowledge. Poster in Proceedings of IJCAI 2005 Workshop - Modeling Natural Action Selection (MNAS), Edinburgh, UK.

Doctoral Consortium (refereed)
  1. Shah, C. (2008, June 16). Understanding system implementation and user behavior in a collaborative information seeking environment. Doctoral Consortium at ACM IEEE Joint Conference on Digital Libraries (JCDL) 2008, Pittsburgh, PA.
  2. Shah, C. (2008, July 20). Understanding system implementation and user behavior in a collaborative information seeking environment. Doctoral Consortium at ACM Special Interest Group on Information Retrieval (SIGIR) 2008, Singapore.

Panels (refereed)
  1. Radford, M., Connaway, L., Shah, C., & Wildemuth, B. (2013). Research roadshow: Research design beyond the ordinary. Peer-Reviewed Panel at Association of Information Science & Technology (ASIST) Annual Meeting, Montreal, QC, Canada.
  2. Shah, C., He, D., Radford, M. L., Oh, J. S. & Connaway, L. S. (2013, February 12-15). Collaboration in action: Enabling innovative scholarship with social and crowdsourcing services. Peer-reviewed Panel at the iConference 2013, Fort Worth, TX.
  3. Radford, M., Shah, C., Mon, L., & Gazan, R. (2011). Stepping stones to synergy: Social q&a and virtual reference. Peer-Reviewed Panel at American Society of Information Science & Technology (ASIST) Annual Meeting, New Orleans, LA.
  4. Radford, M. L., Connaway, L. S., Pomerantz, J., Shah, C., Oh, J. S., Oh, S., and Gazan, R. (2009, November 6-11). Opportunities, threats, & theoretical approaches: Research in traditional and social virtual reference quality. Peer-Reviewed Panel at American Society of Information Science & Technology (ASIST) Annual Meeting, Vancouver, BC, Canada.
  5. Shachaf, P., Rosenbaum, H., Abels, E., Radford, M., Connaway, L., Gazan, R. and Shah, C. (2009, November 6-11). Social reference and digital reference: Online question answering practices in two diverse communities. Peer-Reviewed Panel at American Society of Information Science & Technology (ASIST) Annual Meeting, Vancouver, BC, Canada.

Technical Reports
  1. Shah, C., Capra, R., & Hansen, P. (2015). Report on the Workshop on Social and Collaborative Information Seeking (SCIS). DIMACS, Rutgers University.
  2. Shah, C., Naaman, M., & Mason, W. (2014). Notes from the Social Media Workshop. DIMACS, Rutgers University.
  3. Marchionini, G., Tibbo, H., Lee, C. A., Jones, P., Capra, R., Geisler, G., Russell, T., Shah, C., Sheble, L., Jorda, S., Song, Y., Howard, D. E., Clemens, R., and Hill, B. (2009). VidArch: Preserving video objects and context final report. SILS Technical Report TR-2009-01. University of North Carolina, Chapel Hill: June, 2009.
  4. Eguchi, K. & Shah, C. (2006). Opinion retrieval experiments using generative models (Notebook version). TREC 2006. National Institute of Standards and Technology (NIST), Gaithersburg: November, 2006.
  5. Shah, C. (2006). Story link detection (SLD) Using relational knowledge discovery. MS Thesis. University of Massachusetts, Amherst, MA: April, 2006.
  6. Nallapati, R. & Shah, C. (2005). Evaluating the quality of query refinement suggestions in information retrieval. Technical report #IR-521. Center for Intelligent Information Retrieval (CIIR), Dept. of Computer Science, University of Massachusetts, Amherst: April, 2005.
  7. Connell, M., Feng, A., Kumaran, G., Raghavan, H., Shah, C., & Allan, J. (2004). University of Massachusetts at TDT 2004 (Notebook Version). Topic Detection and Tracking (TDT) 2004. National Institute of Standards and Technology (NIST), Gaithersburg: December, 2004.
  8. Ramakirshnan, G., Bellare, K., Shah, C., and Paranjpe, D. (2003). Generic text summarization using WordNet for novelty and HARD (Notebook Version). TREC 2003. National Institute of Standards and Technology (NIST), Gaithersburg: December, 2003.
  9. Shah, C. (2002). Text documents classification using self-organizing map (SOM) for information retrieval. MTech Thesis. Indian Institute of Technology (IIT) Madras, India: January, 2002.
  10. Shah, C. (2002). Automatic organization of text documents in categories using self-organizing map (SOM). IEEE's Regional Student Paper Contest. (3rd prize)
  11. Shah, C. (2000). ). EnCoversion system from English to universal networking language (UNL). BE Project Dissertation. Indian Institute of Technology (IIT) Bombay, India: April, 2000.

Patents
  1. Gupta, R. & Shah, C.. Building Plans For Household Tasks From Distributed Knowledge. U.S. Patent Application No.: 11/296,020. Issued on May 6, 2008.